KLARNA
SHOP NOW. PAY LATER. WITH KLARNA.
Together with Klarna we offer you a completely new shopping experience.
FLEXIBLE, SAFE, SIMPLE.
With Klarna you can experience a new world of shopping. Simply choose one of Klarna's payment options at checkout and decide whether you want to pay for your purchase later or in installments. In short: shopping as it should be. Flexible, secure and easy.
INSTALLMENT PURCHASE
Decide directly at the checkout for Klarna installment purchase. This way you can shop today and split your costs into fixed or flexible installments for up to 24 months. With the Klarna app you always retain full control and overview of your payments.
INVOICE
Only pay for what you really like: Receive your order first and then decide what you want to keep. If you like an order, you can simply pay for it later in 14 days.
PAY IMMEDIATELY
Pay directly with your card or bank account. No registration required. Fast, secure and easy.
HOW TO SHOP WITH KLARNA.
Add your favorite items to your shopping cart and proceed to checkout.
Choose Klarna as your payment method to pay for your purchase as flexibly as you want.
Manage your orders and payments at any time in the Klarna app.
SHOP BETTER.
With the Klarna app you can view your orders at any time, edit existing payments, manage returns and much more. You don't have your mobile phone to hand? Then simply log in on your desktop via https://app.klarna.com/login And if you have any questions, ask us anytime in the Klarna chat in the app.
SHOP SAFELY.
With Klarna you are always on the safe side. With Klarna buyer protection and the latest protection and security measures, your data is always protected from unauthorized access.
FAQ
Still need help? Check out here the full FAQ page. You can contact us at any time at https://www.klarna.com/de/kundenservice/ or in the Klarna Chat in the Klarna app We are here for you 24/7.
I received an invoice that I have already paid. What should I do?
Please first check whether the invoice amount was debited from your bank account and whether Klarna was the payment recipient. If your payment has not been processed despite the correct details, log in to Klarna and select "Report a problem" to pause your invoice. If you have paid an invoice directly to the merchant, please contact the merchant in question and ask for a refund. Then transfer the amount to Klarna again.
I haven't received my order. What happens to my invoice?
Of course, you do not have to pay the invoice until you have received your order. If the payment deadline is approaching and you still have no information about the status of the delivery, please contact the retailer. To do this, log in to Klarna and select "Report a problem" so that your invoice is paused until your order arrives.
The total amount on my bill is incorrect. What should I do?
If the invoice amount does not match the amount of your order, you should not pay the invoice for now. Please contact the merchant directly so that they can correct your invoice. While you are waiting for a new invoice from the merchant, log in to Klarna and select "Report a problem" so that your invoice is paused until it has been corrected.
What should I do if I want to return goods?
First, follow the retailer's return instructions and don't forget to keep the tracking number of your return. Log in to Klarna and select "Report a return" so that your invoice is paused until your return has arrived at the retailer. As soon as the retailer has registered your return, you will receive an adjusted invoice, which you can then pay - as always - via Klarna
ABOUT KLARNA
Klarna is one of the world's leading payment providers and a licensed bank that is fundamentally changing the shopping experience for buyers and retailers. Klarna offers uncomplicated solutions that allow people to shop and pay easily, securely and flexibly. Klarna works with over 250,000 retailers such as H&M, Spotify, MediaMarkt, Expedia, Adidas and Deutsche Bahn and currently employs over 3,500 people in 17 countries.
https://www.klarna.com/de/uber-us/